12/30/2023 0 Comments Netflix login page not foundI GREATLY appreciate this addon and recently gave a large donation. I apologize if I am submitting anything incorrectly. I'm very sorry, but I don't know how to get the log file off of my device's storage and onto my computer. Log in with known email address and password OR use Authentication Key- neither way will allow playback Debug log - mandatory I cannot use the Authentication Key on that as there is no place to add storage. I tried the same actions on my Amazon Fire Stick which I use as a backup, and the same problems occurred. Error details have been written to the Kodi log file" and continued on but was then interrupted with the "One or more items failed to play" message. Using the Authentication Key method, I was able to log back in and access the menus, but upon playing any content I got the message "MSL Error: Email or password is incorrect. I then changed the password and the error still displayed. Using the known email and password several times, it kept saying "Invalid Password". Starting Kodi again, I was told to log in. When using as normal today, I was first kicked to the device (Shield) main menu. See the bio for Phillip Swann here.I cannot play ANY content from Netflix. He will report on the latest news and answer your questions regarding new devices and services that are changing the way you watch television. ![]() The TV Answer Man is veteran journalist Phillip Swann who has covered the TV technology scene for more than three decades. Have a question about new TV technologies? Send it to The TV Answer Man at Please include your first name and hometown in your message. You can find it here.Ĭrystal, hope that helps. Contact Netflix which has set up an online chat service to handle consumer tech problems. After the device comes back on, wait a minute and then try the Netflix app again. If that still doesn’t work, delete the Netflix app and reinstall it.Īnd, if that doesn’t work, you can only do one more thing. It should let you in.īut if that still doesn’t work, unplug the device that you are using to watch Netflix.(Could be a Roku, Amazon Fire TV, Smart TV, Apple TV, etc.) And then replug it in after 20 seconds or so. (This also allows you to verify that Netflix has your correct e-mail address because, if you receive the password reset e-mail, it obviously does.) Once you reset your password, try inputting your user name and new password. Netflix will then send you a link to a page where you can reset the password. Click on the ‘forgot password’ link under your login space. ![]() ![]() If that’s not the issue, it’s time to reset your password. (Netflix’s $6.99 a month ads-included plan and $15.99 a month Standard plan allow for two streams at the same time the $22.99 a month Premium plan permits four streams at the same time.) Netflix earlier this year said it does not permit password sharing with people outside your residence any longer, but I’ve received e-mails from readers saying they are still doing it. Netflix plans come with a ‘stream limit’ so if two or more of your friends are using your account at the same time, you won’t be able to. If you are confident that you are, ask yourself if you’ve given your user name and password to anyone else. Have You Given Your Netflix Password to Others? All it takes is one misplaced letter or typing in upper case instead of lower case (or vice versa) and suddenly you can’t login to your favorite streaming service, or any other online account. So take a moment and make sure you are inputting the right information. Hey, I’ve done it and I think we all have at least once or twice. This is a somewhat common issue for Netflix subscribers, but there are several things you can do to resolve it. First, and don’t hate me for saying this, it’s possible that you are typing in the wrong user name and password. Is there anything I should be doing to fix this? - Crystal, Woodbridge, Virginia.Ĭrystal, don’t despair. I have no idea why, but it just won’t take my sign-in information. TV Answer Man, all weekend, I haven’t been able to sign into Netflix. The TV Answer Man –Follow on Facebook & X.įormer editor of 4 TV magazines.
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